Human Factors & Simulation

Human Factors & Simulation


Human Factors and Simulation Centre of Expertise drives the application of a human-centric approach to machines, systems, work processes, and environments to boost performance, productivity and safety in Home Team operations.

Our work is focused on three key thrusts of the Human Factors Domain: Human Augmentation and Exercise Science, Human-Technology User Interface-User Experience (UI-UX) and Extended Reality (XR) Simulation Systems. These domains provide a state-of-the art platform to experiment and innovate technologies that enables our Home Team officers to do more and do better.

The Human Augmentation and Exercise Science was the human factor science behind the development of the HazMat suits, fire-resistant jackets, tactical gear, and daily operational wear worn by officers. The suits are designed to boost endurance, minimise injury and fatigue, and improve the performance of our officers in the course of duty.

Our expertise in Human-Technology UI-UX had contributed to the design of the Automated Passenger In-vehicle Clearance System (Apics), a machine that comprises robotic arms, biometric scanners, and facial detection technology to allow vehicle passengers to perform immigration clearance on their own.  We conducted studies on how human interacts with the machine during the passport scanning process and used the data to develop the design specifications for the Apics system to facilitate users to complete the self-clearance smoothly.

The XR Simulation Systems domain supports the development of interactive and immersive training environments that mirrors real-life situations to better prepare the front-line officers for dangerous and demanding missions. We are collaborating with the Singapore Civil Defence Force to develop EXCEL, a fitness conditioning and enhancement lab to optimise training efficacy for the officers and enhance the emergency responders’ performance and safety. EXCEL will encompass several state-of-the-art facilities and technologies, such as climate simulation capabilities to enable a wide range of training scenarios and acclimatisation programs; and an Eye-Tracking Station (ETS) to train the eyes of the firefighters to quickly size up what action needs to be taken when they enter the fire scene.